NBT Bank’s

Phone: 1-800-NBT-BANK (1-800-628-2265), 607.337.6119
Email: CustomerService@nbtbank.com
Head Office
52 South Broad Street
P.O. Box 351
Norwich, NY 13815
Known As

Welcome to NBT Bank’s website. We are an independent community bank based in Norwich, N.Y. We have been in business since 1856, and we are proud of our heritage of building long-term financial relationships. We have more than 80 offices in upstate New York and northwestern Vermont. In northeastern Pennsylvania, our Pennstar Bank division has over 35 offices. Our customers have the added convenience of numerous ATMs in the communities we serve. We also provide many services online.

NBT Bank offers a wide range of financial products and services to help meet a variety of needs. We strive to ensure that our customers receive the highest level of service. For us, there is no “finish line” when it comes to customer service. Our personalized approach distinguishes us from our regional and national counterparts. Our focus on providing innovative products and services sets us apart from other community banks. Generations of customers have looked to us for safety and stability.

NBT Bank understands that local businesses are the lifeblood of their communities. That is why we work with businesses of all sizes to develop individualized plans that help foster their success. We offer commercial and business banking, trust and investment services, insurance products, retirement plan administration and cash management services. We can help businesses—and municipalities and nonprofit organizations—better manage their resources.

NBT Bank is a subsidiary of NBT Bancorp Inc., which is listed on NASDAQ as NBTB. Our employees, management and directors share a commitment to the long-term success of our company and to serving the mutual interests of our customers and shareholders. This commitment is reflected in our performance. Our company has made uninterrupted dividend payments since 1857, and we have been recognized in numerous publications for our strong financials.